Customer Relationshop Management
Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers.
A CRM has several benefits for the customer: Customized products and services, Improved pricing, Improved customer service efficiency and effectiveness and Individual Campaigns.
Our CRM systems tracks and measure marketing campaigns over multiple networks and tracks customer analysis by customer clicks and sales.
For non-profit and membership-based organizations a crm system helps to keep track constituents, fundraising, sponsors' demographics, membership levels, membership directories, volunteering and communication with individuals.
For small businesses a CRM system should consist of a contact manager system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts.
With individual (open source) CRM software, we are able, to fulfill the broad range of customer needs.